We offer free shipping to all EU countries for orders above €200. Excluded from this flat shipping fees are heavy and oversized items. Also excluded are pre-owned / used items.
Areas excluded from flat/free shipping are:
Spain: all Spanish islands, Ceuta and Melilla
Portugal: Madeira and Acores
UK: Channel Islands, Isle of Man, Shetlands and all Scottish Islands
Greece: All Greek islands
Italy: All Italian islands
France: Corsica and all areas outside mainland France
For any orders to these countries, please mail to firstname.lastname@example.org for a full shipping quote.
Please note: Heavy and oversized items are exempt from the flat shipping fees for certain areas and countries. Countries with a flat shipping fee for DHL parcels that are exempt from flat spedition and FEDEX fees include Romania, Bulgaria, Cyprus, Malta, Faröer Islands, Greenland, USA and Turkey. For shipping to Turkey, please contact our local office at: email@example.com
Fast worldwide shipping
Wherever you’re located you can rely on us to provide rapid delivery through our carefully selected global network of carriers.
Our logistics department work closely with our sales support team in order to determine the most cost-effective carriage method available that can meet your preferred delivery timescale. We will arrange full insurance cover against loss or damage during international transit and customers with their own cargo insurance can elect to self-insure.
All consignments are carefully and robustly packed in order to minimise any risk of damage during transit and large shipments are often palletised and film-wrapped.
VAT is not charged to EU business customers who provide a valid VAT registration number. VAT numbers are validated through the VIES VAT number validation portal:
All shipments to customers based outside the EU are exempt from German VAT and will include a full commercial invoice to aid customs clearance in the destination country. A fee of €50 may apply for EU export papers. Please ask us for a detailed quote.