Our goal is to ensure your complete satisfaction
If, for whatever reason, you are dissatisfied with your purchase, you can return it to CVS within 14 days of purchase date subject to conditions below. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.
Refunds & Credits
Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 days for a credit to appear on your account. If payment was made by check, the refund check will not be issued before 10 business days after the date of purchase.
If the item was sent back for an exchange, please allow 3-5 business days for the replacement to be processed.
Please read all conditions below. If conditions are not met, CVS reserves the right to refuse the return or to charge a restocking fee not less than 15%.
All returned items must be in new condition, in their original unaltered box (including the UPC code being intact) and must include all packing material, blank warranty cards, manuals,and accessories.
CVS is not responsible for personal data or items left in returned merchandise.
CVS is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
No Return/Exchange on the following:
Computers and Computer Software, once any of the manufacturer’s packaging has been opened.
Electronic Software Downloads are not returnable or refundable.
All consumable items (e.g., film, tapes, paper, bulbs, CD, DVDs, etc.) once unwrapped.
Any computers built or modified by CVS to customer’s specifications.
Special Order merchandise or any item indicated on the website as non-returnable.
Underwater equipment that has been submerged.
Educational tapes and books once unwrapped.
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer’s equivalent model.
Every used item we carry is rigorously inspected and tested before being put up for resale. All equipment is guaranteed to work, regardless of its cosmetic condition. Used audio, digital photo, and video (excluding video heads) is exluded from any warranty if not otherwise statet on the invoice you receive.